KEY WEST, Fla. – February 27, 2026 – Lower Keys Medical Center has again earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Primary Stroke Center Certification. Lower Keys Medical Center underwent a rigorous recertification process that included an unannounced onsite review on January 20, 2026. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards including program management and delivering and facilitating clinical care. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews. “Primary Stroke Center Certification recognizes healthcare organizations committed to striving for excellence and fostering continuous improvement in patient safety and quality of care,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, The Joint Commission. “We commend Lower Keys Medical Center for using The Joint Commission certification process to reduce variation in clinical processes and to strengthen its clinical program to drive safer, higher quality and more compassionate care for individuals served.” “We congratulate Lower Keys Medical Center for this outstanding achievement,” says Nancy Brown, chief executive officer, the American Stroke Association. “This certification reflects its commitment to providing the highest quality of care for stroke patients.” Drew Bigby, chief executive officer, Lower Keys Medical Center, applauded hospital employees, saying “I am proud to work with colleagues who prioritize quality care, embrace best practices and adhere to precise standards of care that have been proven to provide the best outcomes for patients experiencing stroke.” The certification requirements and processes entail creating a cohesive clinical team, demonstrating a consistent approach to care, reducing variation and the risk of error, and organizing the healthcare team across the continuum of care. For more information, please visit The Joint Commission website.
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Lower Keys Medical Center and Florida Keys Council of the Arts showcase local art collection2/19/2026 KEY WEST, Fla. – February 19, 2026 – Lower Keys Medical Center has invested in the Florida Keys Council of the Arts "Art in Public Buildings" program and has purchased five original works from local artists for display in the hospital's main lobby. Prints of the originals will also be hung in newly renovated patient rooms.
"The works chosen by a hospital committee highlight the unique beauty and character of Key West. Interacting with art can promote healing and well-being. We are delighted to collaborate with Lower Keys Medical Center and our talented Key West artists on this project," said Elizabeth Young, executive director of Florida Keys Council of the Arts. The art featured includes "Palms at Fort Zachary" and "Key West Sky" by Maggie Ruley, "Starlight on Olivia Street" by Erin Nelson, "Sunrise at Saddlebunch Keys" by Jim Salem, and "Old Town Bakery" by Andy Thurber. "We are proud to feature local artists for our patients, visitors and employees to enjoy, and thank the Florida Keys Council of the Arts for their assistance in curating this installation," said Drew Bigby, chief executive officer of Lower Keys Medical Center. Pictured: Drew Bigby, CEO, Lower Keys Medical Center; Artist Erin Nelson; Eric Anderson, treasurer, Florida Keys Council of the Arts; Marianne Finizio, board member, Florida Keys Council of the Arts; Artist Maggie Ruley; Elizabeth Young, executive director, Florida Keys Council of the Arts; and Artist Jim Salem. KEY WEST, Fla – JANUARY 30, 2026 – Lower Keys Medical Center offers free classes to the community as part of its mission to help people get well and live healthier. Joint Replacement Seminars: For individuals considering or scheduled for total joint replacement, the free seminar covers important topics related to the rehabilitation journey, including explanations of the various procedures, home safety considerations, pre-surgical exercises, preparations for surgery, expectations during the hospital stay, post-discharge care, physical therapy, wound care and rehab equipment. Attendees will meet the rehabilitation team, and are encouraged to bring a partner or caregiver. Lunch is included as part of the seminar. Breastfeeding and Lactation: A certified lactation counselor from the Department of Health – Monroe County provides helpful information including benefits of breastfeeding, how to prepare, latching and positioning, feeding cues, milk supply, common challenges and solutions, and breastfeeding support. Attendees are encouraged to bring a support person. Classes are available in English and Spanish. Childbirth Education: A collaboration with The Florida Keys Healthy Start Coalition, the four-hour class helps parents prepare for labor and delivery. Topics include comfort options, coping skills, preparing for a hospital stay, engaging a support team, signs and stages of labor, and newborn and postpartum care. Attendees receive lunch and a tour of the maternity unit, and are encouraged to bring a partner or support person. For information on dates, times, and registration, visit LKMC.com/classes-events-programs. Marc Csete, M.D., board-certified pulmonologist with Key Medical Group Pulmonology KEY WEST, FL, January 16, 2026 – Respiratory illnesses continue to rise with coughs being a common overlapping symptom among them all. Decoding the characteristics of a cough, including its duration, sound and accompanying symptoms, can help patients understand what is going on and how to treat it. Most people are typically contagious the first three to five days after the initial respiratory infection, according to the CDC. However, a cough can linger around longer. A temporary, acute cough typically lasts less than three weeks and is often associated with short-lived illnesses like the common cold or the flu. But, a cough that lasts longer - anywhere from four to eight weeks – is typically a sign of unresolved inflammation from illnesses like bronchitis, long COVID or other serious conditions. In addition to the length of a cough, it is important to monitor a dry versus wet-sounding cough. A dry cough, or an unproductive cough, is more commonly associated with the flu or COVID, it doesn’t produce phlegm or mucus and it leaves a tickling sensation in the throat. A wet cough is more commonly associated with a cold, RSV or pneumonia, and may feel like mucus is stuck in the chest or back of the throat. “While bothersome, a cough is the body’s defense mechanism for getting rid of irritants from your lungs,” said Marc Csete, M.D., board-certified pulmonologist with Key Medical Group Pulmonology. “However, if you develop other symptoms, such as a high fever, chills or wheezing, it’s time to call your doctor.” Dr. Csete suggests these remedies to alleviate discomfort: Drink tea with local honey: Honey acts as a natural suppressant and contains antioxidants to help lower inflammation in your throat. Try a saline rinse or steam shower: Moisture and warmth can open breathing passages and thin mucus to help expel it out. Sleep with the head elevated: Propping the head up at a higher angle can help drain mucus and relieve sinus pressure. Stay hydrated: Drinking plenty of water can also thin mucus and flush out irritants. Gargling with water and a small amount of apple cider vinegar every 2 - 3 hours can shorten the duration of a sore throat. Lastly, take over-the-counter medication: Cough suppressants can help by controlling the reflex that makes someone cough and provide temporary relief. “We’re still in the thick of a contagious cold and flu season, so now is the time to take extra precautions,” adds Dr. Csete. “Wash your hands, avoid touching your face, cover your nose and mouth when you cough, frequently clean surfaces and, most importantly, stay home if you are feeling unwell to help stop the spread.” If your cough is persistent and lasts more than eight weeks, talk to your primary care provider about any underlying issues, such as asthma or allergies, that may be preventing you from healing. And seek emergency care if your cough is accompanied by blood or pink phlegm, difficulty breathing or tightening in the chest. Marc Csete, M.D., board-certified pulmonologist with Key Medical Group Pulmonology KEY WEST, FL, January 16, 2026 – Respiratory illnesses continue to rise with coughs being a common overlapping symptom among them all. Decoding the characteristics of a cough, including its duration, sound and accompanying symptoms, can help patients understand what is going on and how to treat it. Most people are typically contagious the first three to five days after the initial respiratory infection, according to the CDC. However, a cough can linger around longer. A temporary, acute cough typically lasts less than three weeks and is often associated with short-lived illnesses like the common cold or the flu. But, a cough that lasts longer - anywhere from four to eight weeks – is typically a sign of unresolved inflammation from illnesses like bronchitis, long COVID or other serious conditions. In addition to the length of a cough, it is important to monitor a dry versus wet-sounding cough. A dry cough, or an unproductive cough, is more commonly associated with the flu or COVID, it doesn’t produce phlegm or mucus and it leaves a tickling sensation in the throat. A wet cough is more commonly associated with a cold, RSV or pneumonia, and may feel like mucus is stuck in the chest or back of the throat. “While bothersome, a cough is the body’s defense mechanism for getting rid of irritants from your lungs,” said Marc Csete, M.D., board-certified pulmonologist with Key Medical Group Pulmonology. “However, if you develop other symptoms, such as a high fever, chills or wheezing, it’s time to call your doctor.” Dr. Csete suggests these remedies to alleviate discomfort: Drink tea with local honey: Honey acts as a natural suppressant and contains antioxidants to help lower inflammation in your throat. Try a saline rinse or steam shower: Moisture and warmth can open breathing passages and thin mucus to help expel it out. Sleep with the head elevated: Propping the head up at a higher angle can help drain mucus and relieve sinus pressure. Stay hydrated: Drinking plenty of water can also thin mucus and flush out irritants. Gargling with water and a small amount of apple cider vinegar every 2 - 3 hours can shorten the duration of a sore throat. Lastly, take over-the-counter medication: Cough suppressants can help by controlling the reflex that makes someone cough and provide temporary relief. “We’re still in the thick of a contagious cold and flu season, so now is the time to take extra precautions,” adds Dr. Csete. “Wash your hands, avoid touching your face, cover your nose and mouth when you cough, frequently clean surfaces and, most importantly, stay home if you are feeling unwell to help stop the spread.” If your cough is persistent and lasts more than eight weeks, talk to your primary care provider about any underlying issues, such as asthma or allergies, that may be preventing you from healing. And seek emergency care if your cough is accompanied by blood or pink phlegm, difficulty breathing or tightening in the chest. About Lower Keys Medical Center Lower Keys Medical Center is an acute care community hospital offering 24 hour emergency department services. Accreditations include The Joint Commission Acute Care Hospital Program and Primary Stroke Center, American College of Cardiology Chest Pain Center, the American College of Radiology – Mammography, and the Intersocietal Accreditation Commission - Echocardiography. The hospital is recognized by Centers for Medicare and Medicaid Services (CMS) with a 4 Star quality rating. Lorna Klein, RN, Patient Navigator in Quality/Education. KEY WEST, Fla. – (DECEMBER 19, 2025) – Lower Keys Medical Center welcomes Lorna Klein, RN, Patient Navigator in Quality/Education. Patient navigators are healthcare guides who help patients with chronic and complex diagnoses move through treatment and recovery, from diagnostic testing to follow up appointments and procedures. In additional to hospital case managers who coordinate resources for patients, the patient navigator personally follows patients with complicated and ongoing treatments, removing barriers, scheduling appointments and serving as a liaison between the patient and providers, locally and in tertiary care facilities in the event of transfer for higher level of care. Lorna is a graduate of Oakland Community College in Auburn Hills, MI, with over 16 years of experience in nursing, including emergency medicine, case management, and IV therapy and wellness. Rosanna Mullen, Chief Quality Officer at Lower Keys Medical Center said, “Lorna is known for her attention to detail and strong communication skills. As a patient navigator, she will help ensure that patients have the information and resources they need to achieve successful outcomes during and after their hospital experience.” KEY WEST, Fla – DECEMBER 5, 2025 – Lower Keys Medical Center offers free monthly classes to the community as part of its mission to help people get well and live healthier. Joint Replacement Seminars: For individuals considering or scheduled for total joint replacement, the free seminar covers important topics related to the rehabilitation journey, including explanations of the various procedures, home safety considerations, pre-surgical exercises, preparations for surgery, expectations during the hospital stay, post-discharge care, physical therapy, wound care and rehab equipment. Attendees will meet the rehabilitation team, and are encouraged to bring a partner or caregiver. Lunch is included as part of the seminar. Breastfeeding and Lactation: A certified lactation counselor from the Department of Health – Monroe County provides helpful information including benefits of breastfeeding, how to prepare, latching and positioning, feeding cues, milk supply, common challenges and solutions, and breastfeeding support. Attendees are encouraged to bring a support person. Classes are available in English, Spanish and Haitian Creole. Childbirth Education: A collaboration with The Florida Keys Healthy Start Coalition, the four-hour class helps parents prepare for labor and delivery. Topics include comfort options, coping skills, preparing for a hospital stay, engaging a support team, signs and stages of labor, and newborn and postpartum care. Attendees receive lunch and a tour of the maternity unit, and are encouraged to bring a partner or support person. For information on dates, times, and registration, visit LKMC.com/classes-events-programs. About Lower Keys Medical Center Lower Keys Medical Center is an acute care community hospital offering 24 hour emergency department services. Accreditations include The Joint Commission Acute Care Hospital Program and Primary Stroke Center, American College of Cardiology Chest Pain Center, the American College of Radiology – Mammography, and the Intersocietal Accreditation Commission - Echocardiography. The hospital is recognized by Centers for Medicare and Medicaid Services (CMS) with a 4 Star quality rating. Lynda Woods, LCSW KEY WEST, FL (NOVEMBER 21, 2025) – Keys Medical Group Psychiatry welcomes Lynda Woods, LCSW. Lynda is a licensed clinical social worker with more than 25 years of experience in counseling. She obtained her Master of Social Work from Yeshiva University, Wurzweiler School of Social Work, New York, NY. Lynda provides outpatient services, including individual, marital and family counseling and works with patients with mental illness and substance abuse issues. She works closely with community organizations such as referral sources, social services and community providers. Lynda joins Kristie Santana, APRN, PMHNP-BC, and Angela Holbrook, APRN, PMHNP-BC, in Keys Medical Group Psychiatry at 1200 Kennedy Drive, Suite 1041, First Floor, Key West, FL. Appointments may be requested at (305)293-1299 or at KeysMedicalGroup.com. About Keys Medical Group: Keys Medical Group is a multi-specialty physician practice offering primary care, cardiology, gastroenterology, obstetrics and gynecology, orthopedics and sports medicine, otolaryngology, psychiatry and pulmonology. Pictured left to right: Kerry Baker, Greater Key West Chamber of Commerce Executive Director; Key West Mayor Danise “DeeDee” Henriquez; Brad Lutz, Director of Keys Medical Group; Jose Hernandez, Director of Imaging Services; Drew Bigby, Chief Executive Officer; Tracie Wardlow, Lead CT Technician; Cecil Watson, Director of Facilities; Amber Shaffer, Greater Key West Chamber of Commerce President; and Chris Siders, Chief Operating Officer. KEY WEST, Fla. – Lower Keys Medical Center and the Greater Key West Chamber of Commerce held a ribbon cutting ceremony on November 13, 2025, to showcase and celebrate the reopening of the CT room and installation of a new CT scanner.
Computed tomography (CT) scanners combine x-ray and computer technology to create 2D and 3D images of the inside of the body, including organs, blood vessels, bones, and soft tissues. “This new equipment provides faster scan times, allowing more patients to be served, and expands our cardiovascular and neurological testing. The scans have sharper images and providers can also access AI-enhanced technology when diagnosing and treating patients,” said Drew Bigby, chief executive officer ant Lower Keys Medical Center. KEY WEST, FL – November 6, 2025 – Lower Keys Medical Center hosted an awards ceremony honoring Jessica Laino, RN, and Sandra Harry, Patient Care Technician, for the care and service they provide to patients.
Jessica Laino, a registered nurse on Labor and Delivery, was nominated for the DAISY Award for Extraordinary Nurses by a patient and family, who lauded her professionalism, leadership and ability to perform under pressure during an emergency situation. Her communication and leadership within the caregiving team was credited for the successful outcome. She has worked at Lower Keys Medical Center since 2018. Jessica was presented with a hand-carved Healer’s Touch sculpture, a DAISY certificate and a signature bouquet of daisies. The DAISY Foundation is a not-for-profit organization that was established in memory of J. Patrick Barnes, who died in 1999 from complications of an autoimmune disease. His family was inspired to create the Foundation to honor nurses who make a profound difference in the lives of their patients and families. Sandra Harry, patient care technician in Labor and Delivery, has been at Lower Keys Medical Center for over 30 years, serving patients with her signature kindness, empathy and hands on compassionate care. She was nominated by a patient’s family member and numerous colleagues as the first employee to receive the new Sunflower Award, recognizing non-nursing staff who contribute significantly to the patient care team and provide exemplary patient care. Sandra was presented with a certificate, a Sunflower pin and a bouquet of Sunflowers at the reception. Michael Hales, Chief Nursing Officer at Lower Keys Medical Center said, “Congratulations to Jessica and Sandra on receiving these prestigious awards. They both embody the standards of our Community Cares Culture and play an important part in the delivery of quality, compassionate care and service to our patients.” |
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